SECURITY & COMPLIANCE

Only publish specific certification claims (SOC 2, HIPAA, ISO 27001, etc.) once actually obtained/verified

— the placeholders below mark items to confirm before launch.

Built for Trust

Zyntriq Dispatch is designed to meet the reliability and data-protection expectations of logistics, medical transport, security, and emergency-response teams.

Data Protection

• Encryption in transit (TLS 1.2+) and at rest (AES-256)
• Role-based access controls with least-privilege defaults
• Audit logs for all dispatch and administrative actions
• Regular vulnerability scanning and third-party penetration testing [confirm cadence]
• Payment processing handled by Stripe (PCI-compliant); Zyntriq does not store full payment card data

Compliance

• SOC 2 Type II — [status: in progress / achieved — confirm before publishing]
• HIPAA-aligned data handling for medical transport customers — [confirm Business Associate Agreement availability]

• GDPR and CCPA-aligned data subject rights support

Reliability & Uptime

• 24/7 continuous monitoring of the AI decision engine and dispatch infrastructure
• Redundant infrastructure across multiple availability zones
• Enterprise SLA with guaranteed uptime available on the Enterprise plan

Incident Response

Zyntriq maintains an incident response plan covering detection, containment, customer notification, and post-incident review. Security incidents affecting customer data are reported within [insert notification window, e.g., 72 hours] of confirmation.

Responsible Disclosure

If you discover a security vulnerability, report it to security@zyntriqdispatch.com. We aim to acknowledge reports within 2 business days.

Contact

Security and compliance questions: security@zyntriqdispatch.com